About this site 1

• About this site

Welcome Video 1

• Welcome to ARMATURE's Customer Support Portal

Computer Issues 1

• How to Clear Your Cache

Passwords 2

• How to Reset Passwords
• User: How to Update Password

Users 4

• Users Not Receiving System Emails
• How to Create a New User Account
• How to Update Security User Account Information
• How to Upgrade Security User Accounts: Unique Login IDs

Support Procedures 4

• How to Raise a Business-Critical Issue
• How to Submit Support Cases Via Email
• What details should I include on a support ticket?
• Customer Support Guide

Upgrades 1

• Upgrade Steps

Training Videos 25

• Issues Enhancements 2021 II
• Instrument Ratings
• Instruments and Calculations
• Issue Management Enhancements 2021
• Managing an Address Change

See all 25 articles

User Guides 12

• Instruments User Guide
• User Guide-Permissions and Security Setup
• Applications and Certification
• Instrument User Guide
• Permission and Role Security Setup User Guide

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Security 16

• Overview of the Security Menu
• Dashboards and Personas
• How to Add a New Security Role
• How to Copy/Archive/Remove Security Roles
• How to Use the Filter Menu

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Standards Management 4

• How to Create Standards
• How to Translate Your Standards (Multi-Lingual)
• How to Publish Standards
• How to View Standards on My Items and Organization Representative Dashboards

Process Management 15

• How to Set Up a Process Template
• How to Set Up Process Stages
• How to Configure Process Stages (Overview)
• How to Configure an Audit Stage Type
• How to Configure a Confirmation Stage Type

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Organization and Person Profiles 1

• How to Add an Organization Contact

Reporting 1

• How to Create Reports

Instruments 8

• How to Create a New Instrument
• How to Build Out an Instrument
• How to Preview Instruments
• How to Schedule Instruments
• Data Keys and Pre-Population

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Publications 5

• Publications Overview
• How to Set Up Publications
• How to Set Up Email Publications
• How to Associate a Publication to a Process
• How to Generate Publications

Documents 5

• Document Control: What is Document Control?
• Documents: Advanced Search Options
• Document Control: How to Enable Document Control
• Documents: How to Lock and Unlock Documents
• Documents: How to Share Documents

User Guides 2

• EnGauge User Guide Basic
• EnGauge Advanced User Guide

FAQs 4

• Scheduled Assessments: How to Run Pre-Population
• How to Import Standards
• Sending Emails from EnGauge
• How to Create New Assessment Based on Older Assessment

Release Notes 26

• ARMATURE Fabric: April 2023 Release Notes
• ARMATURE Fabric Supplemental Guidance for September and December 2022 Product Release
• ARMATURE Fabric: December 2022 Release Notes
• ARMATURE Fabric Supplemental Guide for April 2023 Product Release
• ARMATURE Fabric™: September 2022 Release Notes

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